Salesforce Training in Hyderabad

Build practical Salesforce skills with Salesforce Training in Hyderabad at Ishan Info Solutions. Our career-focused Salesforce course is designed to help learners understand CRM concepts, Salesforce Administration, customization, automation, Apex programming, Lightning components and application development through structured, hands-on learning.

Learn Salesforce and Build Job-Ready Skills

Salesforce is one of the leading CRM platforms used by organizations to manage customer relationships, sales, service and business operations. At Ishan Info Solutions, our Salesforce training program in Hyderabad combines fundamental concepts with practical exercises and real-world application scenarios. You will learn how to work with Salesforce CRM, configure and customize Salesforce environments, create automation workflows, understand Apex and Lightning development, work with data and APIs, and apply your knowledge through practical projects. The training is suitable for beginners, graduates, working professionals and learners looking to build a career in Salesforce Administration or Salesforce Development.

Salesforce training Syllabus

Classroom Training

Online Training

No Pre Request (Any Vertical)

Industrial Expert

These practical areas help you build a strong foundation in Salesforce Training:

Salesforce CRM Fundamentals – Understand Salesforce CRM concepts, platform navigation, objects, records, relationships and core features used in customer and business management.
Salesforce Administration – Learn user management, security settings, profiles, permissions, workflows, reports and dashboards for effective Salesforce administration.
Salesforce Customization & Automation – Work with custom objects, fields, validation rules, approval processes and automation tools to configure Salesforce solutions.
Apex & Lightning Development – Learn Apex programming, triggers, Lightning components and Lightning Web Components for developing customized Salesforce applications.
Salesforce Data & API Integration – Understand data management, data import and export, REST APIs and integration concepts for connecting Salesforce with external applications.

Overview of Salesforce Training

Topics:

Introduction to Salesforce CRM
Salesforce Platform & Features
Salesforce Navigation & User Interface
Salesforce Objects & Records
Basic CRM Concepts

Skills You Will Learn:

Understanding Salesforce CRM fundamentals
Navigating the Salesforce platform
Understanding Salesforce objects and records
Building a strong foundation in Salesforce

Salesforce CRM Fundamentals

Topics:

Salesforce CRM Overview
Standard & Custom Objects
Records & Relationships
Accounts, Contacts & Leads
Sales Opportunities & Activities

Skills You Will Learn:

Understanding Salesforce CRM architecture
Working with standard and custom objects
Managing customer and business records
Understanding CRM workflows and relationships

Salesforce Objects, Fields & Data Management

Topics:

Salesforce Objects & Fields
Standard & Custom Fields
Record Relationships
Data Import & Export
Data Quality & Management

Skills You Will Learn:

Creating and managing Salesforce fields
Working with structured CRM data
Importing and exporting Salesforce data
Maintaining accurate and organized records

Salesforce Administration & User Management

Topics:

Salesforce Administration Basics
User Creation & Management
Profiles & Permission Sets
Roles & Role Hierarchy
Organization Settings

Skills You Will Learn:

Managing Salesforce users and access
Configuring profiles and permissions
Understanding roles and role hierarchy
Performing essential Salesforce administration tasks

Salesforce Security & Access Control

Topics:

Salesforce Security Model
Profiles & Permission Sets
Organization-Wide Defaults
Role Hierarchy & Sharing Rules
Field-Level Security

Skills You Will Learn:

Understanding Salesforce security controls
Managing user permissions and access
Configuring record-level security
Protecting Salesforce data effectively

Salesforce Customization & Configuration

Topics:

Salesforce Customization Basics
Custom Objects & Fields
Page Layouts & Record Types
Tabs & User Interface Configuration
Validation Rules

Skills You Will Learn:

Customizing Salesforce applications
Creating custom objects and fields
Configuring page layouts and record types
Building business-specific Salesforce solutions

Salesforce Automation & Workflows

Topics:

Salesforce Automation Concepts
Flow Builder
Record-Triggered Flows
Approval Processes
Automated Business Processes

Skills You Will Learn:

Automating repetitive business processes
Creating Salesforce Flows
Building automated record-based workflows
Improving business process efficiency

Reports & Dashboards in Salesforce

Topics:

Salesforce Reports
Report Types & Filters
Summary & Tabular Reports
Dashboard Components
Data Visualization & Analytics

Skills You Will Learn:

Creating and customizing Salesforce reports
Applying filters and organizing CRM data
Building informative dashboards
Analyzing business data for better decisions

Apex Programming & Salesforce Development

Topics:

Introduction to Apex Programming
Apex Classes & Methods
Apex Triggers
SOQL & SOSL
Apex Testing & Debugging

Skills You Will Learn:

Writing Apex code for Salesforce
Working with Salesforce data using SOQL
Creating Apex classes and triggers
Developing and testing customized Salesforce solutions

Lightning Experience & Lightning Web Components

Topics:

Lightning Experience
Lightning App Builder
Lightning Components
Lightning Web Components
Component-Based Development

Skills You Will Learn:

Working with the Salesforce Lightning interface
Creating customized Lightning applications
Understanding Lightning Web Components
Building modern Salesforce user interfaces

Salesforce Data Import & Export

Topics:

Salesforce Data Management
Data Import Wizard
Data Loader
Data Export
Data Validation & Cleanup

Skills You Will Learn:

Importing data into Salesforce
Exporting and managing CRM data
Using Salesforce Data Loader
Maintaining data accuracy and consistency

REST API & Salesforce Integration

Topics:

Salesforce Integration Fundamentals
REST API Concepts
API Requests & Responses
External System Integration
Data Synchronization

Skills You Will Learn:

Understanding Salesforce API integration
Working with REST APIs
Connecting Salesforce with external applications
Managing data exchange between systems

Salesforce Projects & Real-World Applications

Topics:

Salesforce Project Planning
CRM Configuration
Automation & Customization
Reports & Dashboards
Real-World Business Scenarios

Skills You Will Learn:

Applying Salesforce concepts to practical projects
Building CRM solutions for business requirements
Combining administration and development skills
Developing practical, job-oriented Salesforce experience

Salesforce Best Practices & Career Preparation

Topics:

Salesforce Development Best Practices
Administration Best Practices
Salesforce Project Documentation
Interview Preparation
Career-Oriented Salesforce Skills

Skills You Will Learn:

Following effective Salesforce development practices
Applying administration and configuration standards
Preparing for Salesforce technical interviews
Building confidence for Salesforce career opportunities

Free Career Counselling

We are happy to help you 24/7

SALESFORCE TRAINING

Build a Strong Foundation in Salesforce

Develop practical Salesforce skills through structured learning, hands-on exercises and real-world project-based training.

Salesforce CRM Fundamentals

Learn Salesforce CRM concepts, platform navigation, objects, records, accounts, contacts and essential customer relationship management features.

Salesforce Administration

Understand user management, profiles, permission sets, roles, security settings and essential Salesforce administration practices.

Customization & Configuration

Learn custom objects, fields, page layouts, record types, validation rules and other Salesforce customization features.

Salesforce Automation

Explore Salesforce Flow, workflow automation, approval processes and automated business processes to improve operational efficiency.

Apex & Salesforce Development

Understand Apex programming, triggers, SOQL, Lightning development and the fundamentals of building customized Salesforce applications.

Learn Salesforce. Build CRM Skills. Grow Your Career.

Gain practical Salesforce Training with Ishan Info Solutions through hands-on learning, real-world scenarios and project-based training.

Enquire Now

Student Feedback

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Rahul K.

“The Python training was easy to follow and focused on practical concepts. The hands-on exercises helped me understand programming better, and the interview preparation gave me more confidence.”

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